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Reggie Cars

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services, booking process, and more. At Reggie Cars, we are dedicated to providing clear and helpful information to ensure your experience with us is smooth and enjoyable. If you have additional queries, feel free to contact us directly.

How do I book a ride with Reggie Cars?

Booking a ride with Reggie Cars is simple and convenient. You can contact us via email at reggie.cars@hotmail.com or call/WhatsApp us at +44 (0) 7702 430 620. Provide us with your travel details, including the date, time, pickup location, and destination. Our friendly customer service team will assist you in confirming your booking and answering any questions you may have. We recommend booking in advance to ensure availability.

What areas do you serve?

Reggie Cars primarily serves Winchester and the surrounding Hampshire area. However, we also offer transportation services to and from all UK airports, major seaports, and various destinations in London and beyond. If you have specific travel needs, please contact us to discuss how we can accommodate your request.

What types of vehicles are available in your fleet?

Our fleet includes a range of premium vehicles to suit different transportation needs. We offer the elegant Mercedes E Class, the luxurious Mercedes S Class, the spacious Mercedes V Class, and the versatile VW Transporter. Each vehicle is meticulously maintained and equipped with modern amenities to ensure a comfortable and enjoyable ride.

Are your drivers professionally trained?

Yes, all our drivers are highly trained professionals who prioritize your safety, comfort, and satisfaction. They are experienced, courteous, and knowledgeable about the best routes and traffic patterns. Our drivers are committed to providing exceptional customer service, ensuring a smooth and pleasant journey.

Do you offer 24/7 service?

Yes, we offer 24/7 service for airport transfers and other transportation needs. Whether you have an early morning flight or a late-night arrival, our team is always ready to assist you. We monitor flight arrival times in real-time to ensure timely pickups and drop-offs, providing you with peace of mind.

What if my flight is delayed?

We monitor flight arrival times in real-time, so if your flight is delayed, we will adjust our schedule accordingly. Our driver will be there to meet you at the correct time, ensuring a seamless and stress-free transfer. You do not need to worry about notifying us of the delay; we've got it covered.

Can you accommodate special requests for weddings and proms?

We offer tailored transportation solutions for weddings, proms, and other special events. Our team works closely with you to understand your requirements and preferences, ensuring every detail is taken care of. From selecting the perfect vehicle to coordinating schedules, we provide a personalized service to make your special day unforgettable.

How do I pay for my ride?

We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment details will be provided during the booking process. For corporate accounts and regular clients, we also offer invoicing options. Please contact us for more information on payment methods and arrangements.

Can I make changes to my booking?

Yes, you can make changes to your booking. Please contact us as soon as possible if you need to amend your travel details. Our customer service team will assist you in updating your booking to accommodate your new requirements. We strive to be flexible and ensure that your transportation needs are met.

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